- Why Buy From Us?
Why Buy From Us?
Best Price Guarantee
We understand that pricing is important to you, which is why we strive to keep our prices low. We know other e-commerce businesses will violate manufacturer’s pricing policies and try to undercut us. However, we will EARN your business, which is why we offer a Best Price Guarantee:
- If you find a lower price on another website for the same SKU or part number, send us the link.
- If you are quoted a lower price via email, forward us the message.
- If you are quoted a lower price via a forum message or Facebook private message, send us the message.
If we confirm the same exact part is being offered by another vendor at a lower price, we will match the price to EARN your business. The part being price matched must be in-stock from the Vendor you are trying to price match from. If we are not able to match the advertised price, we’ll let you know and give you a $10 store credit for any future purchase at ViVA Performance (limit 1 credit per customer, per year).
Our Best Price Guarantee does not apply to eBay auction listings, as many eBay sellers don’t allow for returns nor can we guarantee they are selling “new” items. From our experience, eBay sellers try to move “scratch and dent” goods at reduced prices. Please Contact Us if you find a lower price and review our complete Pricing Policy for additional information.
Help From Experts
With every interaction with ViVA Performance, you'll be helped by a Product Expert with years of “modding" experience. We don’t just care about making a quick sale like other fly-by-night e-commerce vendors. We want to develop a relationship with YOU that is based on honesty and integrity. Our Product Experts will recommend upgrades that are tailored to your specific budget and needs.
Whether you are located in the United States or in any other country, we offer Global Shipping for many of our products. We have daily pickups from the US Postal Service, UPS, FedEx and DHL from our main warehouses, enabling us to ship to over 190 countries!
If you need an instant shipping quote, add products to your Shopping Cart and enter your shipping country/postal code.
Sometimes, packages are too large or heavy for an instant quote, so please Contact Us and we’ll be happy to check alternate shipping options.
Domestically, we can ship pallets via ground LTL freight or air freight for larger/heavier shipments. Internationally, we can ship pallets via ground or air freight, and can also ship pallets or containers via ocean freight.
120 Day Returns
We want you to be completely satisfied with each item that you purchase from ViVA Performance. We’re so confident with the quality of the items in our Parts Catalog; if you are not satisfied with an item that you purchased from us, you may return it within 120 days of the order date for a refund of the product’s selling price. Keep in mind, many other popular e-commerce vendors only have a 30-day, 60-day or don’t even allow product returns! Please visit our Returns and Warranty policies page for more information.